Sue was the teacher of the deaf of the first child in the UK to have a cochlear implant. She then helped establish The Ear Foundation to fund the first paediatric cochlear implants in the UK, and went on to co-ordinate the Nottingham Paediatric Cochlear Implant Programme from its inception in 1989 until 2004. There she developed methods of assessing and monitoring young children for implantation and a database to manage a cochlear implant programme. She has published widely on the education of deaf children and on outcomes from implantation, and recently received her doctorate from the University of Nijmegen, cum laude, on the subject of Deaf Education: changed by cochlear implantation? She is now Chief Executive of The Ear Foundation, leading its programme of support, information, education and research to ensure the maximum benefit from the latest hearing technologies at home, school and work.